Support
Email hello@theprimis.org and a person will answer. We aim to reply within one business day.
Billing and subscriptions
Manage or cancel your subscription from your account settings. Cancelling keeps your access until the end of the period you already paid for. If a payment went through but Pro did not unlock, email us with the date and we will sort it out the same day.
Deleting your account
You can delete your account and all of your data from your account settings. If you would rather we did it for you, email us from the address on the account.
Something looks wrong in the app
Tell us what you were doing and what you expected to happen. A screenshot helps enormously. Bugs reported by artists get fixed first.